Support Center

How do I cancel my Aertv Plus account?

Last Updated: Mar 28, 2014 12:13PM GMT
You can cancel your Aertv Plus account at any time by logging into your Aertv account through a browser. Simply follow the steps listed below if you wish to remove the service and remember that you can sign up at any time again for only €5.99 per month. 

Step 1: Click on your username displayed in the top right hand corner of the page and click through to 'Account Settings'.

 

Step 2: Scroll down until you see the 'Channel Pack Subscriptions' section. Below it will list the package that you are subscribed to and you will see a link beside it that allows you to remove the package. Click on 'Remove Package'.

Channel Pack Subscriptions
Step 3: A dialog box will appear asking you to confirm that you want to cancel your subscription. Click 'OK' if you want to remove the package. Once you have clicked okay, the package will cease with immediate effect. 

Contact Us

support@aertv.ie
http://assets3.desk.com/
false
aertv
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete