Support Center

Getting Started

  • What is Aertv?

    TV in your Hands ​Aertv is Ireland’s leading platform for watching Live TV on the go, streaming 19 quality TV ...

    Mar 13, 2015 04:12PM GMT
  • What is Aertv Plus?

    ​ Aertv Plus is our subscription product that gives subscribers an unlimited streaming experience with acce...

    Mar 16, 2015 12:26PM GMT
  • What Apps are available?

    Aertv has a growing family of Apps including an iOS App with Airplay and an Android App with Chromecast suppor...

    Mar 12, 2015 05:29PM GMT
  • Create an Aertv Account

    Creating an account with Aertv is free* and can be set up in just a few steps. Visit and sign up...

    Mar 16, 2015 12:29PM GMT
  • Edit your Account

    You need to be logged in to edit your account details. Once you have logged in, all you have to do is click on...

    Mar 13, 2015 04:46PM GMT
  • Watch Aertv on your phone or tablet

    ​Aertv Plus and Platinum customers can watch Aertv on mobile devices* We recommend customers with an Android ...

    Mar 16, 2015 12:31PM GMT
  • How can I watch more channels?

    If you haven’t tried Aertv Plus or Aertv Platinum before, you can try it out for FREE for the first month. The...

    Mar 13, 2015 04:51PM GMT
  • How long does it take to switch between live TV channels?

    Normally it takes less than a second however under certain network conditions it can take anywhere between 5 t...

    Mar 13, 2015 04:56PM GMT
  • How do I mute, decrease or increase the volume?

    You can control the volume of the player by moving your mouse over the Volume icon in the player and either in...

    Mar 16, 2015 12:34PM GMT
  • How do I expand the player to Full Screen?

    You can go to full screen by selecting the full screen icon to the bottom right of the player. You can return ...

    Nov 04, 2013 12:44PM GMT

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